At Evanvie, we aim to deliver your order quickly and securely. Please read our Shipping & Delivery Policy carefully.
1. Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Timeframes
Our standard delivery times range from 3 to 15 business days, depending on your location and local postal services.
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United Kingdom: 3–10 business days.
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Australia & New Zealand: 5–15 business days.
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Rural or remote areas may take slightly longer.
3. Tracking
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Once your order has been shipped, you will receive a tracking link by email.
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Tracking updates may take 24–48 hours to appear.
4. Shipping Costs
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Shipping costs are calculated at checkout based on your location.
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Occasionally, we offer free shipping promotions, which will be clearly stated on our website.
5. Delivery Responsibility
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Please ensure your shipping details are correct before placing an order.
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Evanvie is not responsible for delays caused by customs, strikes, weather conditions, or carrier issues.
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If your order is delayed beyond 20 business days, please contact us and we will assist you.
6. Damaged or Lost Packages
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If your parcel arrives damaged, please contact us within 48 hours with photos.
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In the rare event a package is lost, we will investigate with the courier and provide a replacement or refund.